Help & FAQ
Search for help or browse topics below.
Booking
How do I make a reservation?
Search by location, date, time and party size on the homepage or Find a table. Pick a venue and time slot, then submit your request. The venue will confirm your table and you’ll receive a confirmation code by email or SMS.
Do I need to pay to book?
No payment is required to request a reservation. Some venues may require a deposit (e.g. in Ghana). You’ll see this on the venue page before you book.
Can I book for a large group?
Yes. Select your party size when searching. If you need more than the maximum shown, contact the venue directly.
Managing your reservation
How do I view or change my reservation?
Go to “Your reservation” in the header and enter your confirmation code. You can request a time change from there; the venue will approve or suggest an alternative.
How do I cancel?
Contact the venue using the details in your confirmation. Some venues may have a cancellation policy.
What if I’m running late?
Contact the venue as soon as you can. Tables are often held for 15–30 minutes; they may release the table if you don’t show or notify them.
Discounts & offers
Is there a first-time discount?
Yes. First-time bookers get 5% off at participating restaurants. Sign up or book through Resarvo to qualify.
How do I get the sign-up discount?
Visit the “Sign up for discount” or business signup section. Restaurants and venues can join Resarvo and offer discounts to diners.
For businesses
How do I add my venue?
Go to “For businesses” and sign up. You’ll get access to the admin panel to add your venue, set availability, and manage reservations.
How do deposits work?
In the admin panel you can enable an optional deposit (e.g. in GHS). This is common in Ghana and other markets.